Lebanon Seaboard Corporation's Privacy Policy

Lebanon Seaboard Corporation manufacturers many types of products including wild bird food, grass seed, fertilizers and weed preventers. Some of the brands include Preen, Lyric, Greenview, Green Gold, Proscape, and Country Club.

We are very committed to respecting your privacy and appreciate the trust you have in us regarding your personal information. Our following privacy policy was updated on January 16, 2004, and describes what we collect, why we collect it and how we will use the information.

You may contact us directly at anytime if you have additional questions or need further clarification of our policy.

Contents

Collected Information
We retain your name, address, email address, telephone number, and when appropriate your credit card number and information on where you purchase our products.

This is collected when you join our Loyalty Clubs, participate in new product tests, place an order on our sites, request information or take advantage of a promotional event.

We maintain your information in a secure database.

What do we do with the collected information?

  • We use the information to improve our products and services
  • Process and track your order
  • Send you promotional offers

What information is shared with other companies?
We do contract with other companies to provide services such as credit card processing and market research. We only provide the necessary information to complete the services required. We always work closely with them to make sure your privacy is protected. They are not permitted to use the information for their own marketing purposes and may not share it with anyone other than us.

If legal issues, government request or court order require we must disclose information, we will if required by law. We do not provide companies with information for marketing or commercial purposes.

When will we send you emails?
If you have joined our Loyalty Clubs we will send you periodic emails with promotions, interesting news, and product testing opportunities at no set schedule. After you place an order with us we will send an email confirming the order and a follow up email when the order has shipped. If you no longer wish to receive emails from us you can unsubscribe at any time by hitting this link on our web sites, by contacting us at 800/233-0626, or by writing us at: Lebanon Seaboard Corporation, 1600 E. Cumberland Street, Lebanon, PA 17042, Attn: Department Unsubscribe.

We will need your email address to process the request. We do send mailings out and plan them sometimes weeks in advance so it may take a few weeks for your request to be processed. If you continue to receive communications from us after 4 weeks of unsubscribing please contact us again so we can promptly remove your name.

Links to Other Sites
We have associations with others that provide a value to our customers. While we provide links to their sites, we do not provide them with any information on our customers. Questions on their privacy policies should be reviewed on their sites.

Security
We use encrypted formats to make sure your information is transmitted in a safe secure manner. We utilize Secure Sockets Layer or SSL, between our server and your browser to encrypt the data you provide. This is a standard method of gathering information on the Internet.

Children on our site
We know children enjoy and visit our site to gather educational information on wild birds and agronomics. We do not try to gather or ask them for personal information in exchange for this educational information. Please advise children under the age of 13 not to volunteer personal information and not to participate in chat room discussions. If at any time you discover a child under 13 has provided us with personal information contact us and the information will be deleted from our files. If we discover a child under 13 has provided us with personal information we will also delete it from our files.

Advertising
We use pixels or transparent GIF files to help manage our online advertising. The GIF files are provided by our ad management partner, DoubleClick. These files enable DoubleClick to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website.

The cookie was placed by us, or by another advertiser who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go http://www.doubleclick.net/us/corporate/privacy.

Policy Changes
From time to time we may change our policies. Please periodically review these pages to see if we have any noted changes.

Questions and comments are always welcomed so we can learn more about providing you with better services and products. You can reach us by clicking on contact us.